We got our first chip in the windscreen, late yesterday, on the long road between…

…Jerilderie, New South Wales and West Wyalong, New South Wales.

It’s about 2.8cm x 2cm. A windscreen repairer (O’Briens) has since told me that they only fix them (by filling the crack) if smaller than 2.5cm. Actually, they said it had to be smaller than a one dollar coin, but couldn’t tell me how big that is in cm. I had to measure a coin to discover that it’s 2.5cm.

Time to contact NRMA Insurance. Glad we got the extra windscreen cover.

I tried to claim through the NRMA app, but it seems to not facilitate claiming for a business policy, or any policy number with the prefix “MOT” 😞. Same limitation for the website. I tried emailing, but eventually only got a reply to say that I would need to call. I tried to call, listened to the hold music with interjected recorded spoken suggestions that I lodge a claim through the website. After over an hour of being told by a recording to do what the website won’t let me do, it sounded like it tried to connect me with a human. But then it dropped my connection 😞.

Tesla has quoted $1393.40 to replace the entire windscreen.

I’ll try contacting NRMA Insurance again…