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First service call for our Tesla Model Y. Replacing our loaner wheel with a new wheel.
As you can see in our posts from a few weeks ago, we hit a pothole, damaging our left rear wheel. At the time, we only knew that we had a slow leak. We logged the problem in the Tesla app. They arranged for roadside assistance to come to us, in about an hour, to install a loaner wheel, and take ours away to diagnose. Today, Tesla replaced the loan wheel with a new wheel, costing a whopping $1319. I asked them to clean the damaged wheel and put it in the back of the car. In the photos, you can see the buckle and crack. I am wondering if it is fixable. When I booked this service in the app, I also asked them to fix the water in the light bar, and some issues with the steering wheel buttons. They replaced both. I’ll discuss the steering wheel buttons in a separate post. All covered under warranty. I had a bit of trouble figuring out where to leave the car. Several after me also mistakenly parked in front of the waiting lounge, next to a sign that probably shouldn’t be there. One of the…
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Lunch stop at Oliver's, just outside Gundagai. I recommend the Oli burger 🍔.
Tesla Model 3 with stripes parked near us. FSD along most of the Hume Highway. It does a great job, and avoids human fatigue. A few complaints, though, including it repeatedly thinking that the speed limit is 100, even when it’s actually 110 (pictured). Occasionally it dropped to 80 or 40, presumably after seeing some random sign off the highway. Pretty good driving efficiency with FSD, too, about 14kWh per 100km. See screenshots. Charging: Tesla Superchargers conveniently located in the car park behind Oliver’s. It’s the first EV charging station I recall noticing, many years ago, long before we went electric. We just park, plug in, walk away. Charging finished just as we finished lunch. Perfect. Takes less than ten seconds of our time. Most Tesla chargers these days are compatible with all EVs. But these at Oliver’s are Tesla only. The general EV chargers have moved next door, to The Dog on the Tuckerbox. It’s now just one unit, with two cables. A few kilometres up the road, in…
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Coffee stop, just north of Glenrowan, at the BP service centre.
The Tesla/Google navigation only knew the south bound service center here, so the directions tried to send us over the highway 🤪. Thanks to the nearby solar farm that provides the power to the grid that found its way to our car. We overheard someone paying $1100 for fuel, presumably a semi trailer. Wow. 😮 Home baked Anzac slice (thank you Krissy) was the perfect accompaniment for the coffee and thermos of tea. The small birds begged us for crumbs. On towards Wagga. Charging: This is the first public charging for our new car. The Tesla navigation planned to route us through the Superchargers in Wangaratta, but we charged here because we were stopping anyway, for coffee. We aim to charge opportunistically – meaning: charge while we’re stopped anyway to do something else. In hindsight, we probably should have pressed on to Wangaratta for coffee and a charge. This BP charger cost 75c per kWh, which is probably the most expensive we have paid. The Tesla Superchargers, which are faster and…
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We know our Tesla Model 3 can fit a 50L camp fridge.
And we know it will take a large travel suitcase, or four people and some luggage. But we didn’t know if it would take all that at the same time. It took a fair bit of Tetris-ing, and the boot strained at the seams, but we managed to get everything in. I think we might need a bigger car. First stop at Eumundi Markets. We parked in the shade and later opened the boot so the fridge had some outlet for the hot air. Second stop along the highway at Burpengary for some fast food lunch. Then we delivered Erin and Isaiah to their accommodation in Brisbane before their flight back to Airlie Beach tomorrow. Charging: We charged up a couple of days ago at Tesla Superchargers while we had dinner. Today, since we stopped along the highway anyway, we plugged into one of the bp pulse fast chargers. After the faf I had the other day with one, I’ve learnt to get the session and payment started in the app first, then plug in. It worked first time. But I wish it was as easy as it is at Tesla and Evie…
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Crepes filled with chocolate mousse, banana and cherry sauce is a perfectly legitimate…
…breakfast, according to Botero Cafe, in Maclean. Onward north towards Coollum Beach in Queensland. Charging: We fully charged last night at the Waterview Motel in Maclean. We stopped briefly at a BP service center along the highway. We noticed a BP fast (ish) charger, and figured we might as well plug in while parked anyway. But it was a bit of a faf to get it working, and then it decided to disconnect itself.
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Second stop on our trip south, at Rotterdam.
Just long enough to stretch our legs with a short walk around town, and grab a coffee. Charging: We charged up yesterday at the street EV charger in Krommenie. More than enough for our journey. The highway signs to the service centers along the way show petrol and EV charging stations.
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On our way from Krommenie to Maastricht.
We picked up Nico’s Jaguar i-Pace. Very swish. 0 to 100km/h in about 3.5s. Luxury interior trim. Neat console. It has fast DC charging but only does 3.6kW AC charging (compared to our Tesla’s 11kW). It’s about twice the cost of our base Tesla Model 3 at home. Jaguar had it for a few days to replace the battery. This is the first real example I’ve seen of someone actually needing to replace their EV battery, despite all the hype about it from naysayers. Fortunately, it was all covered under warranty. Our first stop was in Breukelen at a service center. Well, we actually stopped at two of these, because of mixed up convoy instructions. Next to the Shell petrol station here is a FastNed charging bay, with solar panels on the roof. Most service centres seem to have these, which is terrific. It kills me to stop for fuel like this. Stopping specifically for fuel (charging) is something I try to avoid. I prefer to just charge when I’m parked for some other reason. Today, I just wasn’t…
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We bought a new EV! It’s all wheel drive, includes full self driving, with proximity…
…sensors and just a front facing stereo camera. But it takes about four hours to fully charge and the acceleration is pretty slow 😉. It’s a Mammotion Tech Luba 2 robot lawn mower. We could have bought it online direct from Mammotion, but opted to buy it through a local service centre, Robotech Australia, just in case we need support or maintenance. Our lawn is about 1500 square metres. We bought the Luba 2 AWD 3000 model, which is rated to mow 3000 square meters, allows up to ten mowing areas, and handles extra step inclines. The base model does 1000 square metres, and allows less separate mowing areas. There are also 5000 and 10000 models. I followed the fairly simple hardware instructions to screw in the camera (which looks like Wall-E), screw the charging station into the ground, and assemble the transmitter (RTK) onto a pole. We have named the robot “Marvin” (the mower). To misquote Hitchhiker’s Guide to the Galaxy: “Brain the size of a planet, and all they want me to do is mow…
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Stopped for lunch in Glenrowan and said hello to Ned Kelly.
Great town for a visit on the way through. Followed by a brief stop in Yea before arriving home in Emerald. Charging: Unfortunately no fast chargers in Glenrowan township. There are some back up the road a bit at the service center along the highway. But we prefer to stop in actual towns rather than petrol service centres. An EV charger would be a great addition here. We stopped to charged for four minutes in Yea, just for enough to get home. The navigation warned us of “reduced” capacity at Yea. When we arrived, a couple of Tesla technicians were working on the chargers. They said that remote diagnostics had alerted them to a drop of a few percent in output, so they were just being proactive to tune them up. Excellent! They kept two chargers available so travellers like us could still charge.
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Final leg to the NSW Central Coast today.
First stop for bladders, so we pulled into the next service center along the Hume Highway. A fresh spotting of bugs adorned the windscreen. But there’s no cleaning facilities at the chargers 😞. We pulled into the adjacent service station. I opted for the least busy section, which was for trucks, planning to get out quickly. I grabbed the handle of the cleaner from the bucket, and wiped the windscreen a few times. When I went to dry the drips from my hands, I realised that the handle was covered in grease! And now also my right hand. It took some time and effort to get that off, so as not to wipe it on the white interior of our car. Charging: On a hunch, I checked PlugShare and found that there are Evie Networks chargers just behind the MacDonalds drive-through, about 30m from where we were initially parked. We were only stopping for a few minutes, but we might as well charge while parked.
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Slightly overdue for another tyre rotation (16,700km since previous check, but due at…
…10,000km intervals). So, I booked one in via the Tesla app, which quoted $71.28. Mobile service came to me. Amar, the Tesla technician, was very friendly, efficient and helpful. All his tools were in the trunk and frunk of his Tesla Model S service vehicle. He showed me that the tyres had unevenly worn, so the inside tread (on the right in the photo) was below spec on all tyres, requiring the replacement. He said he could cancel today’s call-out (so, no cost to me) and book in a tyre replacement at the Tesla service centre (big cost). I asked him to make it so. Follow up: See the post about the subsequent actual tyre replacement at the service center, here:
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After the morning downpour across Melbourne, the sun started to emerge for us as we…
…walked along St Kilda beachfront. Yummo Greek lunch at Beachcomber Cafe St Kilda Beach. You might notice that our Tesla is a bit larger than normal. It’s a loan Model Y, while our Model 3 was at the service center in Mulgrave. See separate post: https://www.facebook.com/tesla.tripping/posts/pfbid02MT9DUpRHU8RJTSoQNnvRxwZhiMvUKB572GbLDd6joY8so2hMxL3XYfwAQYmpSSJSl
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We followed the instructions in the Tesla app to bring our Model 3 to the service centre…
…at Mulgrave. Great system. We were getting the windscreen replaced, because the chip is larger than the 2.5cm limit of repairs and we had elected the extra windscreen cover with NRMA Insurance. The lead up story about the windscreen damage is in this earlier post and comments: https://www.facebook.com/tesla.tripping/posts/pfbid08yJHikwDfecKQV2u2eFxPayJSrMLn5LRHMyq1CuyqjFQNPwW6TqoA5jXqTua3Zaal Glad to see that a loan vehicle is standard issue, from Tesla. At the drop off desk, we requested a Model Y, so we could try it out for the day. We explored the bigger storage space and potential sleeping/camping space. When we first hopped in, it felt like a mini van compared to the Model 3. It felt very high. Easier to get in and out. More visibility out the front window, due to the height. Less visibility out of the rear window, partly due to the smaller area (which actually wasn’t so bad) but more due to the extra tinting on the rear window. The roof window visibility is great. We watched…
Formerly: Tesla Tripping
Come along on our EV road trips around Australia and Europe, and follow as we progressively electrify our home in Emerald, Victoria.
Join us on the road. We set off in late 2022 and drove eastern Australia in our Tesla Model 3 — Sydney, Dubbo, Armidale, Brisbane, Cape Tribulation, then down through Queensland and back. We've since upgraded to a Model Y.
We've kept exploring — Uluru, the Snowy Mountains and Gippsland, and a longer run through Europe in 2024. There's plenty more on the map, so come along for the next leg.
At home in Emerald, in Victoria's Dandenong Ranges, we're progressively electrifying everything: rooftop solar, a home battery, a hot water heat pump, air conditioned heating and cooling, and EV charging straight from the sun. We're going fully electric, off the gas.
Got questions, or insights of your own? We'd love to hear them — please drop a comment on any post.